FAQ

How can I order from Lets Pizza?

You can order through: • The Lets Pizza app available on app stores. • The Lets Pizza website or our approved delivery platforms. • Or by calling our unified number: 920020460.

Can I choose between delivery and pickup?

Yes. When ordering through the app or website, you can select: • Delivery to your registered address, or • Pickup from the nearest branch—whichever suits you best.

What are your branch opening hours?

Hours vary slightly from one branch to another, but most operate daily from 10:00 AM until 4:00 AM. You can check exact timings for each branch via the branches page on our website or app.

In which areas are Lets Pizza branches available?

We have several branches across key districts in Riyadh such as Al-Sahafa, Al-Rabwa, Al-Yarmouk, Al-Narjis, Al-Takhassusi, and more—continuously expanding to serve you better.

What type of pizza do you serve?

We serve Italian wood-fired pizza made with premium dough and a wide selection of flavors: • Margherita, Pepperoni, Lets Pizza… etc. • Specialty options like fresh cheese, burrata, and truffle. • Plus pasta, appetizers, salads, and desserts.

What payment methods are available when ordering online or through the app?

Payment options vary depending on the ordering channel, but generally include: • Online payment (Mada cards and credit cards) via the app. • Payment upon pickup from the branch. • Payment options available through delivery apps.

Do you have set offers or family bundles?

Yes! We offer various deals such as “3 Pizzas,” “2 Pizzas,” and special offers on pasta and combos. Our promotions are refreshed regularly. You can view current offers via the offers page or through the app.

How can I submit a complaint or suggestion?

We’re always happy to hear from you through: • Unified number: 920020460 • Or our social media accounts

Is my data safe on the website and app?

We are committed to protecting your personal data and using it solely for order and delivery purposes, in line with our published Privacy Policy and through secure, compliant service providers.